Privacy Policy

Effective Date: April 30, 2025

At BeautyGlo, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our services — whether you're visiting our website, booking an appointment, or receiving treatment in person. This policy complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

We may collect:

• Name, phone number, email address
   
• Date of birth
   
• Medical or treatment history (if provided during consultation)
   
• Billing and payment details
   
• Photos or videos (with consent)
   
• Browsing activity and cookie data (for website performance)
   

We use your personal data to:

• Schedule appointments and communicate with you
   
• Deliver personalized treatments and recommendations
   
• Maintain service records for safety and compliance
   
• Send appointment reminders and marketing (with consent)
   
• Improve your experience through analytics and feedback
   

We do not sell your information to third parties.

If you're located in the EU, we rely on these lawful bases to process your data:

• Consent: You’ve given us permission to use your data
   
• Contract: We need the data to provide our services to you
   
• Legal obligation: To comply with the law
   
• Legitimate interest: For things like appointment management or service improvement
   

If you are in the EU or UK, you have the right to:
✔ Access the data we hold about you
✔ Request corrections or deletions
✔ Withdraw your consent at any time
✔ Object to how your data is used
✔ Lodge a complaint with your data protection authority

If you’re a California resident, you have the right to:

✔ Know what personal information we collect, use, and disclose
✔ Request deletion of your personal information
✔ Opt out of the sale of personal information (we do not sell)
✔ Receive equal service and price even if you exercise your privacy rights

To make a CCPA request, contact us at majuanap@yahoo.com or call 210-315-6522. We may need to verify your identity before fulfilling your request.

You will only receive promotional emails, texts, or offers if you’ve opted in.

• Email: Unsubscribe anytime via link in the email
   
• SMS: Text “STOP” to opt out
   

We retain your information only as long as needed to fulfill your services, legal obligations, or business operations. Data is stored securely using HIPAA-compliant and PCI-compliant platforms for health and payment protection.

We may request consent to take before/after photos or videos for internal documentation or marketing. You may decline or withdraw consent at any time. No media will be shared publicly without written permission.

We use cookies and analytics tools (like Google Analytics) to improve your browsing experience. You may disable cookies in your browser at any time.

We use third-party services for online booking, payments, and marketing. These platforms have their own privacy policies, which you may review before submitting your data.

Please refer to our Refund & Cancellation Policy for terms on cancellations, deposits, and service credits. All consultations and services are final and non-refundable.

We may update this policy from time to time. The current version will always be posted on our website with the effective date listed above.

If you have questions or wish to exercise your privacy rights:
BeautyGlo
📍 6326 Sovereign Drive, San Antonio, TX 78229
📞 210-315-6522
✉️ majuanap@yahoo.com